Never buy from 2Checkout.com
I decided to place a purchase for some software and they use 2Checkout.com. I figured no problem, made the purchase and expected an immediate download link. They fail to tell you that it takes several hours to get the software if you even get it the same day (of course it was an “outsourced” call center).My advice to any software company - take a few minutes to install your own shopping cart and don’t waste time with these guys. We wrote our own software to provide customers with downloads immediately upon payment and it was not difficult at all - you will save a ton of money in the long run from people like me who will cancel their purchases. Also, most out of the box ecommerce shopping carts offer this option.
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It really depends on the particular seller. For example,we sell our soft via 2Checkout.com and use automated routines for sending download links to our customers. In most cases it takes several seconds to get the download link. Maybe your seller just didn’t have any automatic delivery script (2Checkout doesn’t provide it by default). In this case delivery can take any time.
Comment by Kikimor — March 16, 2007 @ 3:25 am
Why doesn’t fry’s change their checkout cart to reflect the new name? I mean, seriously, wtph?
Seriously…
Plus they don’t have order tracking, what is this 1997?!
Comment by Dan — March 16, 2007 @ 4:06 pm
Update: I did get my order tracking information from Fry’s, it just took three days… My favorite part of the tracking is that it doesn’t give an ETA.
Comment by Dan — March 17, 2007 @ 4:44 pm
Thanks very much for the informations. Great site. Keep up the good work.
Comment by otilie — March 19, 2007 @ 7:52 am
Why doesn’t fry’s change their checkout cart to reflect the new name? I mean, seriously, wtph?
Seriously…
Plus they don’t have order tracking, what is this 1997?!
Comment by Sohbet Odasi — March 30, 2007 @ 2:29 am