PQ DVD - Don’t use it

Update: The iPod DVD ripping software that my dad likes so much is called Cucu Soft.

I recently purchased a software program called PQ DVD to rip DVD’s to my video iPod. I was pretty happy with it at first because it worked great on the first DVD - then on subsequent tries the video and the audio seemed to always get off track.

I was concerned about this but decided that I would just deal with it. Somehow the program was removed from my computer when I did a system restore following my messy experience with ie7 - no big deal, I thought, I can always just reinstall it. It let me reinstall it fine but now they want me to pay for another license. They now are telling me that I have to contact the online retailer of the software for a refund and then repurchase the software from the same place to get a new code.

Customer service this bad is the reason that people don’t want to purchase things on the internet - needless to say I will never use PQ DVD again and I will warn anybody who will listen that they are not worth dealing with. My dad found a better software that does the same thing - I’ll post the name of that when I talk to him.

2:32 pm

3 Comments »

  1. I’ve used the PQ DVD software both for iPod and the one for PDAs (Palm OS and Windows Mobile). Both work seemlessly without sync problems. Also I’ve been able to install the software on several of my computers without requiring multiple licenses.

    If you don’t want to buy this software you can use Videora or AutoGK, both which work equally well, but without the ease of the GUI in PQ DVD.

    Comment by ranron — April 13, 2006 @ 7:10 pm

  2. I’m glad that you have had a good experience with PQ DVD - I think that whatever I ran into was just some weird glitch…

    Comment by admin — April 13, 2006 @ 7:18 pm

  3. If you have a newer Mac, Handbrake is the best solution. Maybe keep an eye out for a PC version in the future, if that’s what you’re running. Handbrake has the market cornered.

    Comment by scot — April 14, 2006 @ 1:55 pm

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