Sometimes it pays to be dumb…
We had a network outage at work that lasted from about 4:30pm to 7:30pm - not good for an internet retailer.I called our ISP and our T1 provider - both of them had me doing tons of complicated stuff that I didn’t understand. Finally, I called somebody more technical and told them to call and talk to the T1 provider - while he did that I simply unplugged all of the cabling between our router and the place that it leaves the warehouse. Then I plugged everything back in.I went back to my computer and it still didn’t work. Then I remembered that sometimes you have to restart a router when you feed it a live connection - I restarted the router and now everything is working fine.Wow - I could have spent a lot longer working on that if I had understood what they were talking about…
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